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Development Credit Bank (DCB) is one of the emerging
private sector banks in India and provides to
its customers, access to over 18,000* ATMs and
80 state-of-the-art branches and extension counters
spread over ten states and two union territories.
The Bank has recently launched several value added
initiatives and intends to be known as one of
the country’s preferred and profitable retail
banks. DCB aims to provide a comprehensive suite
of best-in-class products for specific market
segments in chosen locations. It has initiated
a liability and select asset product led strategy,
through a mix of owned and outsourced products
and multi-channel capability. The wheels of change
that started turning the year before have started
to turn more rapidly as time goes by. If the oversubscribed
IPO and the stunning new 33,000-square foot corporate
office are any indication, DCB is already making
its presence felt and everyone feels the difference.
A Historical Perspective
- Network of 80 state-of-the-art branches and
extension counters spread across the states
of Maharashtra, Gujarat, Andhra Pradesh, Karnataka,
New Delhi, Rajasthan, Goa, Tamil Nadu, Haryana,
West Bengal, Union Territories of Daman &
Diu and Dadra & Nagar Haveli.
- Dedicated staff of over 1800.
DCB - A Historical Perspective
Built on over 77 years of trust, tradition and
togetherness, DCB was converted into a Scheduled
Commercial Bank on May 31,1995, in the wake of
India’s economic liberalisation. It was
the only co-operative bank, which successfully
crossed over and thrived in the face of change.
Spreading wings, with the
wind beneath
Under the able guidance of an experienced Board
of Directors and the leadership of a dynamic senior
management team, work is on to substantially expand
the DCB network by 2008.
*(In shared networks)
Seamless, flawless and
timely service
To adhere to its vision of becoming the gold
standard in customer service in Indian banking,
intensive training and service quality programmes
have been initiated with customer delight becoming
the key focus of the Bank. This will become the
lifeblood of DCB and act as its key differentiator.
Not just a Bank, a Financial
Supermarket
DCB intends to offer an extensive range of products
across its branches. Suitable variants of the
basic products like savings and current accounts
as well as innovative products such as the ‘DCB
Trio’ and ‘Easy Business,’ keep
DCB ahead of the pack. Demat Account and a range
of investment products like mutual funds, insurance
and bonds make the product offering complete.
Close to its roots, yet
flying high
Since its inception, DCB has always taken an
active interest in developing low-cost customer
deposit products and providing for the needs of
small and medium businesses in select regions.
It continues to fulfil every consumer need with
great enthusiasm. The Bank is also suitably equipped
with the latest versions of Finacle from Infosys
and Oracle to provide seamless service to its
customers.
A Bank for its people
The pan-India employee teleconferences and introduction
of performance-based incentives have already charged
the existing work force. Given its reputation
for being a non-hierarchical and dynamic organisation,
DCB is one of the chosen destinations for aspiring
banking professionals.
A grip on the future
The Bank has an active and robust treasury, managing
its interest rate risks and liquidity by providing
an uninterrupted flow of funds, positioning the
Bank for future growth.
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