Kolkata, August 13, 2007:
Development Credit Bank (DCB), one of the fastest
growing private sector banks in India, today
inaugurated its state-of-the-art branch at Brabourne
Road, Kolkata. Mr. Nasser Munjee, Chairman,
and Mr. Gautam Vir, Managing Director &
CEO, DCB, inaugurated the Bank’s branch,
offering its customers an array of customer
friendly facilities in a contemporary environment.
This is the Bank’s third branch in Kolkata
- the commercial capital of the East - and is
situated amidst the city’s rich architectural
heritage and in the heart of its business district
of Brabourne Road. It has been designed to provide
all the amenities of a model DCB branch, in
line with the Bank’s vision of becoming
the gold standard in customer service, where
the customers are invited to “feel the
difference.”
DCB, in Kolkata, has always enjoyed the patronage
of a loyal customer base, comprising of a healthy
mix of mass and mass affluent segments of society.
This is a step forward in deepening these relationships
and attracting new customers, thus strengthening
DCB’s client base across the region.
The branch platform consists of 5 broad zones
– Welcome area, Sales & Service section,
Privilege Banking, Transaction Banking and Self-Banking
zones. In the Welcome zone one can satisfy primary
queries with the DCB representatives. Human
contact gives a personal touch while a special
self-service zone with Internet access and a
kiosk will help customers with their banking
requirements. There will also be an exclusive
zone for Privilege Banking customers, offering
them specialised service and the privacy they
need to conduct their banking transactions.
Customers will be able to benefit from innovative
products such as the DCB TRIO and DCB X Gen
that are offered by the Bank.
DCB is already providing retail loan products
such as Working Capital loans and Easy Business
loans to cater to the financial needs of the
SME segment. The Corporate Banking arm of DCB
offers special customised products to the SME
segment which include: Trade Current Account,
Auto and Automotive Product Programme and Industry
Specific Financial Solutions. Other Corporate
Banking products and services such as Term loans,
Export Import Finance including Forex services,
Working Capital Finance, Supply Chain Financing,
Agricultural Loans, Commodity exchange related
facilities etc. are also available for this
segment.
Commenting on the occasion, Mr. Nasser Munjee
said, “The last year has seen the emergence
of DCB as an emerging strong bank in the banking
industry. We intend to drive growth vigorously
and achieve a critical mass, which will allow
us to play a significant role in our chosen
business strategy. Profitable growth is the
new benchmark at DCB. Kolkata is an important
centre for us and we are pleased to further
enhance our presence in this city ”
While addressing the gathering, Mr. Gautam
Vir said, “DCB has always enjoyed a strong
and loyal clientele in Kolkata. While we have
a prominent focus on the Western corridor of
India, we feel that this branch will help us
penetrate deeper in the overall Indian market,
and the opening of this branch is part of a
larger and aggressive retail growth strategy
to maximize our potential by catering to large
business communities in the region.”
Mr. Vir further added, “The Bank has
recently received permission from the Reserve
Bank of India to set up 8 new branches across
the country. We are a customer-oriented bank
and setting up of new branches will certainly
prove advantageous to our customers who can
avail from the vast range of products and services
offered by DCB.”
Mr. Praveen Kutty, Head – Consumer Banking
Group, said “This branch will enable the
Bank to reach out to a large cross-section of
customers with an array of products and services
catering to both, the retail and the corporate
segment. It will be a one-stop-shop for the
banking needs of the customer.”
The Bank’s centralised database enables
customers to operate their accounts from anywhere
in the country. The Bank’s website www.dcbl.com
offers comprehensive details about its various
schemes.
